Privacy policy

This policy explains how ASAP Roofing ("we", "us") collects, uses and protects your personal information when you contact us through this website. We handle your information in line with UK data protection law, the UK GDPR and the Data Protection Act 2018.

Who we are

What we collect

We only receive the information you choose to send us when you get in touch: usually your name, phone number, the address of the property and details of the roofing work you need. The quote forms on this website put your answers into a WhatsApp message, which you send to us yourself.

When you send the quote form, or tap to call, WhatsApp or email us, a copy of the details you entered (and which button you tapped) is saved to our private enquiry log so that no enquiry gets missed. Only ASAP Roofing and the people who run our website can see it.

How we use it

  • To reply to your enquiry and give you a quote
  • To arrange a visit, carry out the work and look after you afterwards
  • To keep records of work we have done, as the law requires

We never sell your information, and we do not use it for marketing unless you have asked us to.

Website statistics

This website counts page visits and taps on our phone, WhatsApp and email links so we can see how it is used. This uses no cookies and records no personal information about you.

Cookies

If you choose Accept on the cookie banner, we use Google Analytics to see how visitors use this website. It sets cookies and Google processes the data on our behalf. Nothing is set unless you accept, declining does not affect your enquiry, and you can change your mind by clearing this site's data in your browser.

How long we keep it

We keep enquiry details only for as long as we need them to deal with your enquiry, and records of completed work for as long as the law requires.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Email asap.roofing00@gmail.com. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.